What to tell us on an emergency call
Urgent requests move faster when we have the basics immediately: exact address, site contact, number of people, reason for the emergency, how long facilities are expected to be needed and whether a delivery truck can access the placement area. If the request is tied to a plumbing outage, tell us whether the building is occupied and whether there are any permanent restrooms still available.
Common emergency situations
Emergency portable sanitation may be needed after sewer or plumbing failures, unexpected event attendance, a vendor cancellation, storm or utility disruption, jobsite schedule changes, temporary building closures or other situations where people need safe restroom access quickly.
Availability and expectations
This page provides a 24/7 path for urgent requests. Camden Mobile Sanitation Group's regular published business hours are Monday through Saturday, 7am to 7pm. After-hours emergency response is subject to staff, equipment and delivery availability. Calling is the fastest way to learn what can be done for your specific site.
Prepare the site if delivery is possible
Choose a level location with a clear truck route. Unlock gates, move vehicles and materials, and keep the placement area well lit if the delivery could occur after dark. If you are not on site, provide precise instructions and a reliable phone number for the person who can authorize placement.